VOID User Manual and Support

  • This is the manual for the VOID vacuum blending lid. If you are looking for one thing, use the list below. If you would rather have the whole thing as a file, both language versions are linked underneath it.

    Find what you need

    Download the full manual: User manual, English (PDF)  |  User manual, German (PDF)

    1. Introduction

    Charge the lid fully before you use it for the first time. This manual covers safe and effective use of the VOID vacuum lid.

    2. Quick start

    Do not run the vacuum while the blender is running.

    1. Add your ingredients to the jar, taking care not to overfill it.
    2. Place the VOID lid on the jar and make sure it has sealed.
    3. Turn the lid on and let it pump down to your chosen pressure.
    4. Once it has finished pumping, turn the lid off, then blend.
    5. After blending, pull the red vent tab to release the pressure. The lid will not come off until it has been vented.
    6. Take the lid off and pour.

    3. Detailed operating instructions

    • Load the jar. Put the lightest ingredients in first, such as spinach leaves. Dense ingredients like ice and frozen fruit go on top.
    • Seat the lid. Place the VOID lid on the jar and check that it is properly seated and sealed. Wetting the lid gasket first makes it easier to remove later.
    • Pump down. Turn the lid on, press the Nav button (>>) to choose a preset, and hold Go until the pumps start.
    • Wait for Ready to Blend on the lid screen, then turn the lid off before you blend. This message does not appear in VAC+ mode.
    • Blend, then vent. When the blend is done, pull down on the red vent tab on the bottom circle of the lid.
    • Open. Lift a corner of the lid to remove it, and serve.

    4. Charging

    • Plug the USB cable into the wall adapter. A blue LED on the cable means it has power.
    • Connect the magnetic end of the cable to the metal charging port on the wireless charger.
    • Place the charger over the lid's touchpad, just above the red vent, with the LEDs facing up. The magnets will pull it into position.
    • Check that the charger is lying flat against the lid. Adjust it side to side if it is not making a connection.

    What the lights on the charger mean:

    • Red. The charger has power but is not charging. The lid is ready to use.
    • Blue. The charger is sending power. The lid is charging.

    The lid cannot be operated while it is charging. If the lid seems dead, take it off the charger before you assume anything is wrong with it.

    5. Pressure presets

    • From the home menu, hold the >> button for 3 seconds to open the preset menu.
    • Press Go to move through Presets A, B and C, and to exit.
    • To change one, select it with Go, press >> to raise the pressure by one unit, then press Go to save it and move on.
    • To find the highest pressure your lid will reach, run it on an empty jar in VAC+ mode for 60 seconds, note the reading, and subtract one. Use that as your top preset.

    Presets A, B and C hold the pressure you programmed, switching the pumps on and off as needed, and show READY when they are done. VAC+ runs the pumps continuously for 5 minutes.

    Presets are there to extend the life of the lid. They limit how long the pumps run and help stop the contents of the jar being pulled up into them.

    6. Cleaning and maintenance

    The lid is not dishwasher safe and has to be cleaned by hand. Use dish soap and water only, and no other chemicals. Rinse it under running water, but never submerge it.

    Regular cleaning. Take the lid gasket off and clean it. Push down gently on the gasket tabs so you can rinse the area underneath.

    Deep cleaning. Remove the gasket completely and clean every surface of both the lid and the gasket. The gasket on its own can go in the dishwasher, or soak in soapy water. The lid cannot.

    Drying. Air dry the gasket and the lid separately before putting them back together, so moisture is not trapped between them.

    7. Storage

    Store the lid somewhere cool and dry. Keep it away from extreme temperatures, which means no refrigerators, no freezers, and nowhere that gets very hot.

    8. Safety warnings and what not to do

    Two things will damage the pumps. Pumping anything other than air will damage them and may mean a repair. So will overfilling the jar or ignoring the presets.

    Do not:

    • Freeze or refrigerate the lid
    • Expose the lid to boiling temperatures
    • Use the jar or the lid to store food, either short term or long term
    • Submerge the lid in water
    • Put the lid through the dishwasher
    • Clean it with strong chemicals, since dish soap and water are enough

    9. Additional information

    • The lid cannot be operated while it is charging.
    • Presets limit how long the pumps run, which reduces froth in the finished blend and helps keep ingredients from being pulled into the pumps. Running a preset instead of a long manual cycle also puts less wear on the lid.
    • VAC+ runs the pumps for 5 minutes without stopping.
    • VOID Systems does not warranty Blendtec or Vitamix products.

    10. Venting

    Vent the jar before you try to take the lid off. Pull down on the red vent tab until the pressure gauge reads 0, or until you can no longer hear air rushing into the jar.

    If the lid will not come off, it has not finished venting. Pull the tab, wait a moment, and try again. Do not force it, because forcing the lid against a vacuum is what wears a gasket out.

    11. Compatible containers

    The VOID lid fits Blendtec WildSide+, WildSide and Fourside jars, and the Professional 800. It also fits VOID jars and the VOID residential blender.

    For Vitamix, the base you own decides what you need. Lift the jar off and look at the top of the motor base:

    • A black rubber pad with grooves. That is a classic base, and the Vitamix Retrofit Kit fits it. The kit brings a jar that seats on the base you already have.
    • A smooth top with no pad. That is a Self-Detect base, which means an Ascent or a Venturist. The lid and the Retrofit Kit do not fit these machines. The Complete System is the option for those owners, because it comes with its own base and jar.

    If you are not sure which base you have, email a photo of the top of your machine to CS@voidvac.com before you order and we will tell you which one you need. On U.S. orders, if it does not fit your machine the return is free.

    12. Support and warranty

    Email CS@voidvac.com with any question about your lid, and send a photo if something looks wrong. It is usually the fastest way to get an answer.

    The warranty runs three years on vacuum lids, five years on blender bases and one year on jars. You have thirty days from purchase to return, exchange or have it repaired at no charge on U.S. orders. The full terms are on the warranty page.